returns & exchanges
All orders are final and not eligible for return.
If your order arrives damaged, please contact us promptly so we can arrange a repair or replacement.
shipping
Shipping (U.S.)
All orders are shipped via USPS or FedEx.
Standard Shipping (2–5 business days): $10
Priority Shipping (1–3 business days): $14
Express Shipping (1–2 business days): $28
Tracking is provided for all orders. Delivery times are estimates and may vary.
International Shipping
All international orders are shipped via FedEx.
International Shipping (4–7 business days): $40
Priority International (2–4 business days): $65
Express International (1–2 business days): $95
Duties and taxes are not included and may be required upon delivery. Delivery times are estimates and may vary by destination.
jewelry care
Each J ALXNDRA piece is made with intention—designed to move with you, and to be worn often.
When not in use, store your jewelry in a cool, dry place, allowing it to rest.
We recommend removing metal pieces before applying lotions, perfumes, or oils.
Beaded designs are created for everyday wear and may be worn in water; over time, subtle shifts in tone may occur, adding to the character of the piece.
To preserve its natural luster, gently wipe with a soft cloth—preferably microfiber or a non-tarnish jewelry cloth—after wear.