returns & exchanges

All orders are final and cannot be returned.

If any damages occur upon the arrival of your order, please contact us immediately— so that we can swiftly resolve and/or repair, and if necessary replace damaged item(S).

shipping

US domestic shipping options are:

  • USPS Ground Advantage (1-5 Business Days) - $6.00

  • USPS Priority Mail (1-3 Business Days)- $10.00

International shipping rates vary. Please contact us if interested in placing an order outside of the u.s.

jewelry care

our jewelry is made with high-quality materials that are safe & hypoallergenic.

when not worn, we recommend storing J ALXNDRA Jewelry in a cool dry place.

remember to remove metal jewelry—with the exception of precious metals, when applying lotion or perfume.

All beaded jewelry is made with intention for everyday wear; therefore it is safe to be worn in water; but discoloration may occur for some components over time.

wipe away dirt and oil build-up with a soft cloth - PREFERABLY A MICROFIBER, OR NON-TARNISH JEWELRY CLOTH to ensure the quality and luster of your piece.